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With the implementation of the Quality Management System, SP Group intends to be a reference company.
The guarantee of customer satisfaction is also supported by the continuous improvement of the quality management system.
As such, we guide our Quality Policy, assuming the commitments:
- Sustained growth in the improvement of our processes;
- Improve the trust and satisfaction indices of its customers, as well as the quality and competitiveness of the solutions presented;
- Exceed the expectations of our customers;
- Train, hold employees responsible and make them aware of their quality tasks, involving them in the fulfillment of the company's management objectives;
- Involve employees in the continuous improvement of SP Group;
- Ensure compliance with customer requirements;
- Comply with applicable legislation and other reference standards;
- Ensure that the Quality Policy is reviewed, communicated and understood by the entire Organization;
- Social responsibility, continue to support social causes in the community where we operate.
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